Uers can self-signed in the next day within 30 days to enjoy no reason to return service.
Refund Options (Choose One)**
**Option A – Return for Full Refund**
- Items must be in original condition (unworn/unused, with tags, and in original packaging).
- Return shipping costs are the customer’s responsibility – you arrange and pay for shipment.
- A full product refund will be issued after we receive and inspect the returned item.
**Option B – No-Return (40% Refund)**
- Keep the item and skip the return hassle.
- We’ll refund 40% of the original payment; the remaining 60% covers non-refundable logistics and handling fees.
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Important Notes**
- **Taxes & Duties:** Refunds do not include any taxes or VAT paid at purchase – these are non-refundable.
- **Prior Approval:** You must contact us at support@calenys.com before sending any returns. Unauthorized packages will not be accepted.
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Personal Care & Beauty Products**
For hygiene reasons, these items are not eligible for return (Option A). They qualify only for the No‑Return 40% Refund (Option B).